Shipping Policy

Shipping Policy

Thank you for shopping at Best Cool Mahjong. We’re committed to delivering your favorite mahjong sets and accessories swiftly and securely.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email. You will receive a shipping notification with tracking details once your order has shipped.

Shipping Locations

We currently ship to the following region:

  • United States — Estimated delivery time: 5–10 business days
If your country isn’t listed, please contact us to confirm availability.

 

Shipping Costs

All shipping is 100% FREE.
No minimum order required. No hidden charges. Just smooth, reliable delivery—every time.

Order Tracking

Once your order ships, you’ll receive a tracking number by email. Please allow 24–48 hours for tracking updates to appear.

Delays & Customs

We are not responsible for delays caused by customs, natural events, or carrier service disruptions. International orders may be subject to local duties and taxes.

Incorrect Shipping Information

Please double-check your shipping details before placing an order. We are not liable for lost packages due to incorrect addresses provided at checkout.

If you have any questions or need assistance, feel free to email us at support@bestcoolmahjong.com.