Refund Policy

🧾 Return Policy – BestCool Mahjong

If you're not satisfied with your Mahjong set, you can return it within 7 days of delivery.

Conditions for Return:

• Items must be unused, in their original packaging, and in resalable condition.

How to Start a Return:
Email us at support@bestcoolmahjong.com with your order number and reason for return. We’ll reply with instructions.

Return Address:
Simon - MJ
14290 Symphony Ct
Eastvale, CA 92880
Phone: 626-672-9785

Note:
Customers are responsible for return shipping costs unless the item was damaged or defective. Refunds are processed within 5–7 business days after we receive and inspect the item.

Thanks for shopping with BestCool Mahjong!